FatCow Hosting and Mail Servers for Google Apps

It came to my attention that in the past when setting up Google Apps via Fatcow Hosting, that Google Apps doesn’t give you much help with what MX records you need to use to make it all work. So I had just a couple of minutes and decided to make this quick post to give you some ideas on how I was able to get it to work for a few of my clients using Fatcow.

Essentially as you may know, that in Google Apps you need to point your MX Records from your hosting company to Google’s.  This gets the major part out of the way to get you started on that process. Visit here to learn more about setting up Google Apps.

Follow these steps to access your MX Records to modify:

  1. Access your control panel
  2. Click on “Domain” drop down on the top menu
  3. Select “Domain Central”
  4. Select the “plus sign” next to the domain you want to change
  5. Select “DNS”
  6. From the Modify drop down box below select “MX records”
  7. Then enter the below MX Records



Priority Host Points To:
5 * ALT1.ASPMX.L.GOOGLE.COM
5 * ALT2.ASPMX.L.GOOGLE.COM
1 * ASPMX.L.GOOGLE.COM
10 * ASPMX2.GOOGLEMAIL.COM
10 * ASPMX3.GOOGLEMAIL.COM


>>>>> Update

So I was a bit of a slacker because I should have mentioned that you could us the “@” instead of the asterisks. After a few of you fine folks contacted me for help, I realized I better get this up to save you a few more minutes!


Priority Host Points To:
5 @ ALT1.ASPMX.L.GOOGLE.COM
5 @ ALT2.ASPMX.L.GOOGLE.COM
1 @ ASPMX.L.GOOGLE.COM
10 @ ASPMX2.GOOGLEMAIL.COM
10 @ ASPMX3.GOOGLEMAIL.COM

I hope this helps a little and my apologies it was a tad bit short on explaining! If you have questions.. just leave the comments below and I will attempt to do my best to help!

Sign Up for FatCow Hosting Here: Udderly Fantastic Web Hosting (yup, that is my affiliate link)


Changing The World One Pixel At A Time - Michael G. Stults (38 Posts)

Dynamic, high-energy executive with history of performance-oriented leadership to e-commerce sales and marketing within the online marketing and advertising industry. MichaelStults.com is where I share my thoughts on different marketing methods, wordpress, leadership, and various topics that I feel inspired to write about. Please take time to learn more about Rare Disease at www.BriParDun.com



  • Jimnle

    simple question…when i got to the mx records… there were two entries in there already at priority 30… do i delete those two entries or leave them?

    • Anonymous

      Hey Jimnie!

      I would copy those down as a “reference” but you simply delete those and add the new ones in. So all you have is the new ones to make it all work.

  • Doug

    What happens to your email while this transfer is taking place? I change my MX records 9 hrs ago and I am not getting email yet.

    • Anonymous

      Email… gets bounced back to whoever sent it to you… sadly. I have had the process take depending on domain registrar anywhere from 24-72 hours. Now, if the records aren’t correct then that would lead to the longer delay. Who is your domain registrar?

  • Doug

    Should there be a period on the end of each of these entries?

    • Anonymous

      Usually the hosting company stripes the “.” out. You will be good without it.

  • Jon

    When I enter domain central and click on my desired domain, there is no DNS tab? Any thoughts?

    • Anonymous

      Jon,

      I would hop on the chat support with FatCow. Ask them to turn that feature on so you can see it as one of the options when you “expand” your domain to select the different options. Seems like every time I transfer a new domain or have a new account….I have to go through that process for them to “make it available” to me.

      • Jon

         Thanks so much Michael, they have enabled my DNS, and I followed your directions shortly after. I am still not able to receive mail at my new address though through the gmail interface. All mail I am sending to this address is being returned. Does it just take some time before it takes effect? I made the changes, yesterday during the day, and I believe it has been more than 24 hours now.

        • Anonymous

          Jon, glad they got you all taken care of! I have had it take up to 48 hours before. I know this is a pain in the rear because it seems like forever. Can you send me a screen shot of how you have it in fatcow?  Do this for me… send me an email with a screen shot at info——@-  michaelstults—.com. Let me see if I can see something. Do you have your domain registered at Fatcow as well or just use them for hosting?  

  • http://twitter.com/Swelltv Dan Dawley

    dude thank you so much!

    • MichaelGStults

      You’re very welcome!!!!

      • http://twitter.com/Swelltv Dan Dawley

        Michael one more thing, I talked to FatCow and they recommend using ‘@’ for the Host instead of asterisk. Just wanted to forward that tidbit :)

        • MichaelGStults

          Thanks Dan. Yeah, I need to throw that option on the post (shhh, I’ve been slacking!)

  • http://twitter.com/APersicketti April Persicketti

    I’m missing something. It’s been over 48 hours. Is there another record I need to change? Jolietspartans.com Any help would be great!

    • MichaelGStults

      Hi April, 

      Shoot me a screen shot of your MX records you have up at info — [at] michaelstults.com. Let me see if I can help in anyway :).

      Michael

  • http://twitter.com/DavidDGD David Gilmour

    Sorry this thread is 2 months old, but the first thing that came up when looking to see if other people were having a problem configuring the MX records. It’s been over 48 hours and not change for me. I just changed the “*” to “@” so I will see if that works, I didi this after I read this thread. But before I came here I deleted MX records that were under the A Records. I didn’t I notice that there were too, when I removed them from just the MX tab. So now I am concerned if I should have changed them. I did screenshot them before I removed them.

    • MichaelGStults

      David, shoot me over a screen shot of those MX records:  info — [at] michaelstults.com.

      • http://twitter.com/DavidDGD David Gilmour

        Thanks for responding back. After I changed the records from “*” to “@” they work now. But I am concerned if I should have removed them from the A Records. I sent a screen shot to ya, if you want to take a look.

        • http://twitter.com/DavidDGD David Gilmour

          BTW- to anyone else who is having a problem, If you do NOT see DNS in the bar, call FatCow. By default they have it turned off so people don’t mess around with it, so you have to ask to turn it on.

          • cmercs

            When I went to their tutorial and didn’t see that option I did the Live Chat (late on a Sunday and it worked great) and the girl turned it on.  She said it was a “glitch” in the software.  They were nice and it was an easy problem to find and fix (less than 10 minutes on it), so I bought the glitch story… ;^)

            Your explanation makes more sense.  And I’m glad I found this about the @ symbol…  I’d actually thought about changing it but figured the * was a more inclusive wildcard.  
            Hope this works

        • MichaelGStults

          David, I just replied to  you! 

  • cmercs

    I don’t often gush thank yous…. But thanks for this.  Found it searching Google Apps and Fat Cow.  You’d think that A: Google would have instructions for FatCow;  B: Google would mention what to put in the Host for the generic domain instructions.

    I appreciate you posting this.  You’re definitely getting a link on my page once I get it up and running over here again.

  • Francisco Mariño

    Hi Michael, thanks for your help, very usefull!!!

    But I don’t sure if I have to remove default MX Records too. 

    • MichaelGStults

      I would always Francisco make a copy of default settings but no, you do not need to keep those in there because you want to make sure everything gets routed through Google’s servers.

  • Rayne

    Thank you for posting this! Google still doesn’t have a setup for Fatcow, months later. 

    • MichaelGStults

      You’re very welcome! It seems silly that it wouldn’t be better addressed so that way it would say you and I several hours of frustration! LOL

      • Rayne

        I’ve asked support at Fatcow to adjust their how-to, if Google won’t update their hosting company list, at least FC could add in specifics. Their help is too “generic”. Much as I love them, I’m not that hopeful they’ll update it.  Ah well, Rome wasn’t built in a day! :)

        Thanks!

        • MichaelGStults

          Rome was burned in a day? jk — Hopefully they make the update! BTW, thank you coming to my site and commenting. I am glad that I can provide value in the smallest way.

  • Jjav_2000

    ty

    • MichaelGStults

      YW!

  • Frankrizzo

    A nice scam Fatcow has going is that they remove the “DNS” button from Domain Central when your domain is registered elsewhere, saying you must transfer the domain to them in order to edit DNS records. After contacting live support asking how to add MX entries, the DNS button magically appeared where one didn’t exist seconds earlier. That seems extremely unethical to me, hiding features you are entitled to so that you are tricked into transferring your domain to them. Just a note to anyone unable to find the DNS button following these instructions.

    • MichaelGStults

      Good point about the “DNS button”. They certainly don’t make it easy to find that when you are first looking for it. It is a pain to have to contact them just to get them to “add” it so you can make these changes.

  • http://www.facebook.com/people/Flashgeek-Threedoubleu/100000717568323 Flashgeek Threedoubleu

    hi, at this point google has made it easier, if you use an alternate method such as uploading a file to your webroot and opening that file in your browser to confirm.

  • Sriram

    Helpful post Michael. One question is unanswered below. Do we need to change the A-record also? I just want to use Google Mail with my domain name.

    • MichaelGStults

      You’ll just need to change the MX records with your hosting company. The “A” record would be used if you want to point to another hosting server (webiste…etc) but leave all other functions at the current company like “email”.